International Journal of Health and Pharmaceutical (IJHP) https://ijhp.net/index.php/IJHP <p><strong>International Journal of Health and Pharmaceutical (IJHP) e- ISSN : 2808-845X</strong> is a communication media and scientific publication in the health and pharmaceutical fields published by <em><strong>Inara Publisher</strong></em>.</p> <p><strong>International Journal of Health and Pharmaceutical (IJHP)</strong> contains articles from research focusing on basic medicine, clinical medicine, epidemiology, preventive medicine (social medicine), pharmacy, and other medical fields.</p> <p><strong>International Journal of Health and Pharmaceutical (IJHP)</strong> is published periodically four times a year <strong>(November, February, May and </strong><strong>August</strong><strong>)</strong>.</p> CV. Inara en-US International Journal of Health and Pharmaceutical (IJHP) 2808-845X Analysis of Patient Satisfaction on the Quality of Physiotherapy Services in the Pandemic Era at the SHC https://ijhp.net/index.php/IJHP/article/view/49 <p>The present study about Satisfaction is the perception of a product or service that has met<br />expectations. The customer satisfaction is the result of the accumulation of consumers or customers <br />in using products or services. The quality of health services is the degree to which the needs of the <br />community or individuals are meet for healthcare in accordance with good professional standards<br />with the use of resources fairly, efficiently, effectively within the limited capacity of the government <br />and the community, and is carried out safely and satisfies customers in accordance with accepted <br />good norms and ethics. Based on observations made by distributing customer feedback <br />questionnaires at the Sasana Husada Clinic (SHC), Jakarta Indonesia patient satisfaction in <br />outpatient physiotherapy services from January to March 2021. Result for patient satisfaction<br />obtained 76%, of which there were about 24% who were dissatisfied with the physiotherapy services<br />provided at the SHC Jakarta Indonesia. The purpose of this study was to determine the analysis of patient<br />satisfaction with the quality of physiotherapy services in the covid-19 pandemic era at the SHC. The<br />study used a descriptive observational method with a cross sectional research design. The sample in <br />this study was 62 people with sampling technique using simple random sampling. This research was <br />conducted by filling out a questionnaire by the patient. Data analysis was performed by univariate <br />test analysis. The results of the study indicate that patient satisfaction inside pandemic and based on the<br />quality dimension of reliability 79.61%, patient satisfaction based on the assurance dimension <br />80.06%, patient satisfaction based on the tangibility quality dimension 81.67%, patient satisfaction <br />based on the empathy quality dimension 78.12%, satisfaction patients based on responsiveness <br />77.80% and general patient satisfaction 78.06%.</p> Rifaidwianto Ngguna Erlina Puspitaloka Mahadewi Gisely Vionalita Rini Handayani Copyright (c) 2022 Rifaidwianto Ngguna, Erlina Puspitaloka Mahadewi, Gisely Vionalita, Rini Handayani https://creativecommons.org/licenses/by-nc/4.0 2022-05-29 2022-05-29 2 3 418 424 10.51601/ijhp.v2i3.49 Analysis Of Use Of Telemedicine Services During Pandemic In Rsia Stella Maris Medan https://ijhp.net/index.php/IJHP/article/view/54 <p><em>C</em><em>ovid</em><em>-19 is an infectious disease that will become a global pandemic in 2020. </em><em>To</em><em> reduce the transmission rate, WHO has issued various recommendations for the community, such as the use of masks, regular hand washing, coughing and sneezing etiquette, keeping a distance between people, avoiding crowded places, and others. The existence of public restrictions creates new problems for patients because of difficulties in seeking treatment. Telemedicine is a form of telehealth, which is a health service that is carried out remotely. This technology makes it easier for patients to interact with doctors without having to meet face to face. The purpose of this study was to determine the level of satisfaction of users of telemedicine services at RSIA Stella Maris Medan. The type of research used is non-experimental quantitative with a quantitative analytical study design. The population and samples used were 186 users of telemedicine services at RSIA Stella Maris. The results showed that users considered the features of the availability of options to be able to choose the treating doctor, the confidentiality of medical records, the stability of the internet network, the friendly and ready to help </em><em>the </em><em>attitude of the nurses, and the long waiting time for the drug delivery process as the most important features of each service dimension. To improve the quality of RSIA Stella Maris telemedicine services, many features are a priority to be improved, as well as features are maintained</em><em>.</em></p> Said Munazar Rahmat Ermi Girsang Maya Sari Mutia Ali Napiah Nasution Copyright (c) 2022 Said Munazar Rahmat, Ermi Girsang, Maya Sari Mutia, Ali Napiah Nasution https://creativecommons.org/licenses/by-nc/4.0 2022-05-29 2022-05-29 2 3 425 439 10.51601/ijhp.v2i3.54 The Development of Health Insurance and Services in Indonesia https://ijhp.net/index.php/IJHP/article/view/65 <p>The study focus on the development and review of health insurance in Indonesia that is relatively new for <br />most Indonesians because the term health insurance is not sufficient in the general vocabulary. Social health <br />insurance is insurance that must be followed by all or part of the population (an example employees), to <br />involved and contributions are not a nominal value but a percentage of the salary to be paid, and insurance <br />benefits. Commercial health insurance is insurance sold by other insurance companies or institutions. The <br />development of health insurance in Indonesia is very slow compared to the development of health insurance <br />in several neighboring Asean countries (Associaton of South East Asian Nations). Careful research on the <br />slow development of health insurance in Indonesia is still lacking. However, in theory, several important<br />factors can be put forward as factors that influence the slow growth of health insurance in Indonesia. In this <br />case, there are health services which, in the process of health services, there will be variations in the <br />implementation of activities from time to time which will produce varying results. One of the efforts to reduce <br />process variation is standardization. The normalization process includes the elaboration, implementation, <br />follow-up, control, evaluation and revision of norms (Indonesia Government Regulations or PP<br />number:102/2000). The development of public health services in Indonesia has succeeded in improving health <br />services more evenly. Advances in science and technology have resulted in more and more educated and <br />informed community groups so that they can choose and demand quality health services especially with <br />health insurances coverage</p> Vita Maylia Ardini Erlina Puspitaloka Mahadewi Copyright (c) 2022 Vita Maylia Ardini, Erlina Puspitaloka Mahadewi https://creativecommons.org/licenses/by-nc/4.0 2022-05-29 2022-05-29 2 3 440 446 10.51601/ijhp.v2i3.65 Medication Compliance Analysis in Pulmonary Tuberculosis Patients at Bekasi Jaya Health Center Indonesia https://ijhp.net/index.php/IJHP/article/view/51 <p>Tuberculosis is an infectious disease caused by the bacterium mycobacterium tuberculosis. <br />Compliance with taking medication is a key factor in the success of tuberculosis treatment. <br />Medication non-adherence can increase the risk of treatment failure and relapse, and is <br />considered one of the most important causes of drug resistance. Compliance with taking <br />medication is the patient's actions related to patient compliance in the process of taking routine <br />drugs and consuming routine drugs during the intensive and advanced stages of treatment as <br />determined. Based on observations by distributing questionnaires at the Bekasi Jaya Health <br />Center Indonesia in January to October 2021 for patient compliance, the results obtained were <br />62% obedient and about 38% of patients were not compliant in taking medication. The purpose of <br />this study was to determine the analysis of drug adherence in pulmonary tuberculosis patients at <br />the Bekasi Jaya Health Center. This study uses a descriptive quantitative research methodology <br />with a cross sectional research design. The sample in this study is the total population of 37 <br />people, and conducted by filling out a questionnaire by the patient. Data analysis was performed <br />with Univariate and Bivariate analysis. The results of the univariate analysis in this study showed <br />that the highest proportion of respondents who had higher education was 65%, respondents who <br />did not work were 65%, good knowledge was 65%, the availability of health facilities and <br />facilities of respondents who said complete was 65%, access to health services was 68% of <br />respondents stated that it was not difficult, 86.5% of their family support was good, 68% of health <br />workers' support was good. This study also found the results of bivariate analysis that there was a <br />relationship between educational status (p = 0.039; PR = 2.46; 95% CI = 1.089-5.563), <br />medication adherence (p = 0.039; QR = 2.46; 95% CI = 1.09-5.56), availability of health <br />facilities and facilities (p = 0.039 ; QR = 2.46 ; 95% CI = 1.09 – 5.56), access to health services <br />(p = 0.006 ; QR = 3.32; 95% CI = 1.46-7.85), family support (p = 0.039; QR = 2.46; 95% CI = <br />1.09 – 5.56), and support from health workers (p = 0.027 ; QR = 2.78 ; 95% CI = 1.24 – 6.21) <br />with medication adherence. In addition, the study also found that there was no relationship <br />between work status and medication adherence (p = 1,000; PR = 0.97; 95% CI = 0.42–2.3). The <br />proportion of family support for tuberculosis patients was dominated, because of this, it is <br />necessary to make efforts to increase public awareness of the working area of the health center<br />about the importance of medication adherence in tuberculosis patients. The more active health <br />workers and other related sectors, can increase the rate of adherence to taking medication for <br />pulmonary tuberculosis patients in the work environment at Bekasi Jaya Health Center, Indonesia.</p> Zulfa Rindy Al Fitry Erlina Puspitaloka Mahadewi Ade Heryana Ira Marti Ayu Copyright (c) 2022 Zulfa Rindy Al Fitry, Erlina Puspitaloka Mahadewi, Ade Heryana, Ira Marti Ayu https://creativecommons.org/licenses/by-nc/4.0 2022-05-29 2022-05-29 2 3 447 459 10.51601/ijhp.v2i3.51 Identification Of Bacteria In The Urine Of Women With Urinary Tract Infections (Uti) At Primaya Hospital Makassar https://ijhp.net/index.php/IJHP/article/view/64 <p>Urinary Tract Infection (UTI) is caused by a group of gram-negative bacteria such as Escherichia coli, Proteus <br />mirabilis, Klebsiella pneumonia, Citobacter, Enterobacter,Pseudomonasaeruginosa.In addition, gram-possitive <br />bacteria can also cause UTI’s such as Staphylococcus epidermidis and Streptococcus faecalis UTI’s are more <br />common in women because the urethra is shorter so contaminants can enter the urinary tract more easily. The type of research by using 10 urine samples on urine samples through urine culture examination.The type of urine used was urine while. This research aimed to determine what types of bacteria were found in the urine of women with Urinary Tract Infections (UTI) at Primaya Hospital Makassar. The results of the research from 10 urine samples of women with Urinary Tract Infections at Primaya Hospital Makassar, namely 3 samples found Escherichia coli bacteria, 6 <br />samples were found Enterobacter agglomerans bacteria, and 1 samples was found Klebsiella sp. The most common <br />type of bacteria was found in Enterobacter agglomerans.</p> <p><em> </em></p> Petra Melenia Rahayu Hartati Hartati Sulfiani Sulfiani Copyright (c) 2022 Petra Melenia Rahayu1, Hartati Hartati, Sulfiani Sulfiani https://creativecommons.org/licenses/by-nc/4.0 2022-05-29 2022-05-29 2 3 460 462 10.51601/ijhp.v2i3.64 Determinant Analysis Of Completeness Of Bpjs Patients' Does On Returning Bpjs Claim Status To The Royal Prima Medan General Hospital In 2022 https://ijhp.net/index.php/IJHP/article/view/20 <p>The history of insurance in Indonesia has a very long process until finally, we can feel its benefits easily this <br />time. Getting to know the history of insurance is very necessary so that we know very well the ins and outs of <br />insurance that many we meet now. The purpose of the study is to find out the relationship factors Completeness <br />of patient Files BPJS Outpatient Against Returns the Status of the claim by the BPJS Health city of Medan To <br />Hospital Royal Prima type B Field the year 2019. The research was conducted in January of 2019. As for the <br />population in this research, the status of the patient in the November 2018 BPJS party discharged as many as 50 <br />patients. No relationship SEP BPJS Outpatient Patients Against Returns the Status of a claim, there is a <br />relationship of the medical record of patients Towards Outpatient BPJS returns, there is a connection INT CBG's <br />BPJS Outpatient Patients Against Returns the Status of a claim, there is a relationship of KIS BPJS Patients <br />Outpatient Against Returns The Status Of The Claim. It is hoped the hospital should still pay close attention to <br />and improve it so that the creation of quality service and high-quality in the hospital Royal Prima Medan.</p> Muhammad Aditya Jamin Sri Lestari Ramadhani Putranto Manalu Ermi Girsang Copyright (c) 2022 Muhammad Aditya Jamin, Sri Lestari Ramadhani, Putranto Manalu, Ermi Girsang https://creativecommons.org/licenses/by-nc/4.0 2022-06-20 2022-06-20 2 3 463 468 10.51601/ijhp.v2i3.20 Analysis Of The Effect Of Employee Readiness On The Implementation Of Accreditation At Royal Prima Medan Rsu https://ijhp.net/index.php/IJHP/article/view/67 <p>Hospitals are required to carry out accreditation to improve the quality of <br />health services, some employees feel accreditation is a workload and they <br />are not ready to carry out the sustainability of hospital accreditation. The <br />purpose of this study was to analyze the relationship between employee <br />readiness and the sustainability of hospital accreditation. This research is <br />an analytic study with a cross-sectional approach. The study was <br />conducted at Royal Prima Hospital Medan. The study population was 230 <br />people and a sample of 70 people. Sampling by stratified random <br />sampling. Data analysis used univariate, bivariate with chi-square test, <br />and multivariate with multiple logistic regression at the 95% confidence <br />readiness to change, management support, and self-benefit with the <br />continuation of hospital accreditation at the Royal Prima Hospital in <br />Medan, p &lt;0.05. While the unrelated variable is confidence, p&gt; 0.05. The <br />variable that has the greatest relationship with the sustainability of <br />hospital accreditation is management support with the value Exp (B) / OR <br />= 18.978. The management of Royal Prima Hospital needs to continue to <br />support the improvement of the quality and professionalism of employees <br />with continuing education and training to improve the quality and safety of <br />patients at Royal Prima Hospital Medan.</p> Muhammad Asyraf Marlinang Isabella Silalahi Sri Lestari Ramadhani Sri Ulina Karo-karo Copyright (c) 2022 muhammad Asyraf, Marlinang Isabella Silalahi, Sri Lestari Ramadhani, Sri Ulina Karo-karo https://creativecommons.org/licenses/by-nc/4.0 2022-06-20 2022-06-20 2 3 469 475 10.51601/ijhp.v2i3.67 Differences In The Kessler Psychological Distress-10 Scores In The First Year Of Doctoral Education Students And The Third Year Of Fkkgik Unpri https://ijhp.net/index.php/IJHP/article/view/68 <p>Psychological distress is defined as an emotional problem characterized by different psychological symptoms, <br />such as depression and anxiety. The college environment especially for medical students can cause <br />psychological distress. Factors that can be related to psychological distress are due to adjustment, learning <br />new things, competition, social problems, high demands, fatigue, poor support, and lack of rest. Therefore, <br />psychological distress is a mental health problem that is a new problem for medical students. This paper aims<br />to find out the difference in The Kessler Psychological Distress-10 (K-10) score in first and third-year students <br />of the Faculty of Medicine, Dentistry, and Health Science Universitas Prima Indonesia. The method in this <br />study is an observational analytic study with a diagnosis of unpaired numerical comparative analytic study to <br />assess differences in The Kessler Psychological Distress-10 (K-10) score in first and third-year students of the <br />Faculty of Medicine, Dentistry, and Health Science Universitas Prima Indonesia using The Kessler <br />Psychological Distress-10 (K-10) assessment instrument. The result showed a very significant difference in the <br />Kessler Psychological Distress-10 (K-10) score in first and third-year students of the Faculty of Medicine, <br />Dentistry, and Health Science Universitas Prima Indonesia, which is very significant for the first and thirdyear students where p &lt;0.001</p> Ronaldo Timotius Girsang Ali Napiah Nasution Putranto Manalu Sri Wahyuni Nasution Copyright (c) 2022 Ronaldo Timotius Girsang, Ali Napiah Nasution, Putranto Manalu, Sri Wahyuni Nasution https://creativecommons.org/licenses/by-nc/4.0 2022-06-20 2022-06-20 2 3 476 483 10.51601/ijhp.v2i3.68 Analysis Of Factors Affecting The Performance Of Nurses In Raden Mattaher Regional General Hospital Jambi Province https://ijhp.net/index.php/IJHP/article/view/69 <p>The performance of nurses in hospitals is closely related to reliable, skilled, and professional human resources. Many <br />factors are thought to influence the performance of nurses, namely age, education, length of work, training, motivation, <br />incentives, work environment, and supervision. The purpose of this study was to analyze the factors that influence the <br />performance of nurses. This research is an analytical study with a cross-sectional approach. The research was <br />conducted at Raden Mattaher Hospital, Jambi Province. The study population was 406 people and a sample of 261 <br />people. Sampling by purposive sampling. Data analysis was univariate, bivariate with a chi-square test, and <br />multivariate with multiple logistic regression at a 95% confidence level (=0.05). The results showed that the factors <br />that influenced the performance of nurses at the Raden Mattaher Regional General Hospital Jambi Province were <br />education and training (p=0.000), motivation (p=0.000), incentives (p=0.020), and supervision (p=0.002 ). Variables <br />that had no effect were age (p=0.584), education (p=0.786), length of work (p=0.421), and work environment <br />(p=0.166). The most dominant variable affecting the performance of nurses is motivation with a value of Exp(B)/OR = <br />5.626, meaning that nurses who have high motivation have a 5.6 times higher chance of good performance than nurses <br />with low motivation. This study concludes that education and training, motivation, incentives, and supervision affect <br />the performance of nurses. The leadership of the Raden Mattaher Hospital in Jambi Province needs to hold regular <br />education and training, provide incentives according to the nurse's responsibilities, the head of the room supervises <br />properly so that it can improve the performance of implementing nurses.</p> Firza Khairullah Sembiring Kamelia Kaban Maya Sari Mutia Ermi Girsang Copyright (c) 2022 Firza Khairullah Sembiring, Kamelia Kaban, Maya Sari Mutia, Ermi Girsang https://creativecommons.org/licenses/by-nc/4.0 2022-06-20 2022-06-20 2 3 484 493 10.51601/ijhp.v2i3.69 Evaluation Of Infection Control Planning And Prevention Program Implementation (IPC) At Royal Prima Hospital In 2022 https://ijhp.net/index.php/IJHP/article/view/70 <p>As of 2018, a new standard was applied, namely the National Standard for Hospital Accreditation (SNARS) Edition <br />I. IPC is included in the group of Hospital management standards so that a good IPC organizing system can <br />improve the quality of hospital services. The purpose of this study was to assess the IPC of SNARS Edition I. This <br />study used qualitative analysis methods. Specifically, it is comparative descriptive research with a case study <br />design. The object of this research is the implementation of the IPC program which is assessed through surveys and <br />direct observations using the reference of SNARS Edition I. Respondents in this study amounted to 12 people. The <br />search results obtained a PC score of 39.8%. The IPC Team Organization has not been socialized and has not <br />established the IPC program so that surveillance records only run as in the previous year without a report being <br />made to the leadership. The trend of incident cases knowing the management and implementation of the Program <br />with SSI infection tends to increase. Of all the members of the IPC Team, only two members (18.18%) received <br />official IPC education and training from outside the hospital. Existing IPC regulations need to be revised and <br />completed, especially related to infection risk management which will have an impact on improving facilities and <br />infrastructure. The implementation of the IPC program at the Royal Prima Hospital in Medan has not yet reached <br />the graduation rate based on SNARS Edition I.</p> Seisarisa Putri Ermi Girsang Sri Lestari Ramadhani Marlinang Silalahi Copyright (c) 2022 Seisarisa Putri, Ermi Girsang, Sri Lestari Ramadhani, Marlinang Silalahi https://creativecommons.org/licenses/by-nc/4.0 2022-06-20 2022-06-20 2 3 494 502 10.51601/ijhp.v2i3.70 Analysis Of Hospital Management Performance Standards With Implementation Of Comprehensive Neonatal Obstetric Services (CNEOS) At Royal Prima Medan General Hospital In 2022 https://ijhp.net/index.php/IJHP/article/view/71 <p>From the Indonesian Demographic and Health Survey (IDHS) in 2012, maternal and infant mortality <br />rates in Indonesia continue to increase. Comprehensive Neonatal Emergency Obstetric Service <br />(CNEOS) is a comprehensive service effort in hospitals to deal with obstetric and neonatal <br />emergency cases whose activities in addition to being able to carry out all Basic Neonatal Emergency <br />Obstetric Services (BNEOS) must also be able to provide blood transfusions and Caesarean sections <br />as well as intensive neonatal care. , where this activity is very important considering the Maternal <br />Mortality Rate (MMR) and Infant Mortality Rate (IMR) are still high. The purpose of the study was to <br />determine the Analysis of Hospital Management Performance Standards with the Implementation of <br />Comprehensive Emergency Neonatal Obstetrics Services (CNEOS) at the Royal Prima General <br />Hospital Medan in 2022. The results showed that there was a relationship between human resources, <br />completeness of facilities and infrastructure, and management with the implementation of CNEOS. at <br />the Royal Prima General Hospital Medan in 2022. However, there is no relationship between the <br />availability of drugs and supporting information systems with the implementation of CNEOS at the <br />Royal Prima Medan General Hospital in 2022.</p> Rakhmat Akbar Dinur Karmila Kaban Sri Lestari Ramadhani Marlinang Isabella Silalahi Copyright (c) 2022 Rakhmat Akbar Dinur, Karmila Kaban, Sri Lestari Ramadhani, Marlinang Isabella Silalahi https://creativecommons.org/licenses/by-nc/4.0 2022-06-21 2022-06-21 2 3 503 510 10.51601/ijhp.v2i3.71 Operational Analysis Of Strategic Plan Based On The Perspective Of Balanced Scorecard Performance Of Hospital Employees At Royal Prima Hospital Medan https://ijhp.net/index.php/IJHP/article/view/77 <p>Performance appraisal using the Balanced Scorecard method measures a hospital’s performance comprehensively <br />from both the financial and non-financial sectors. As a health service company must have a comprehensive, <br />coherent, balanced and measurable performance appraisal system. This study aims to analyze, test, and measure <br />the performance of the hospital by using The Balance Scorecard case study at Royal Prima Hospital Medan. <br />According to the balanced scorecard, the research problem was how about the performance of Royal Prima <br />Hospital Medan in the period of 2018-2020. The assessment was done from four perspectives: financial <br />perspective, customer perspective, internal business perspective, and growth and learning perspective. The <br />research used mixed methods, a research step by combining two types of research, qualitative and quantitative <br />research. The data were gathered by conducting a documentary study on financial statements, medical records, <br />and personnel records. Primary data were obtained from the interviews with the management and distributing <br />questionnaires to customers and employees in the hospital. The results of the research showed that the <br />performance of the financial perspective on economic ratios is not yet economical, while the efficient and <br />effectiveness ratios are very good, the financial performance of Royal Prima Hospital Medan has been very <br />effective and efficient from 2018 to 2020. The Hospital performance from the customer perspective in the period of <br />2018-2020 for the percentage of customer retention is still not good, customer acquisition is very good and <br />customer satisfaction is quite good. The performance of internal business perspective in the period 2018-2020 was <br />not good in which the percentage of BOR, BTO, and TOI were not in accordance with the standard of the Ministry <br />of Health. The performance of the percentage of growth and learning at Royal Prima Hospital Medan perspective <br />in the period of 2018 - 2020 shows a fairly good percentage.</p> Khairinnisa Hasibuan Ermi Girsang Sri Lestari Ramadhani Copyright (c) 2022 Khairinnisa Hasibuan, Ermi Girsang, Sri Lestari Ramadhani https://creativecommons.org/licenses/by-nc/4.0 2022-06-21 2022-06-21 2 3 511 519 10.51601/ijhp.v2i3.77 Medical Record Management Analysis Of Inpatient Patients Based On Standards Of Medical Record Services In Government Hospital In Medan https://ijhp.net/index.php/IJHP/article/view/75 <p><em>Inpatient medical records have an important role as a source of data and health information for inpatients related to treatment and care planning. The main factor that causes problems in inpatient medical records is the undisciplined factor of the person in charge who handles patients in filling out medical records. This can cause inpatient medical record management</em><em>,</em><em> not in accordance with medical record service standards. </em><em>This study aimed</em><em> to analyze inpatient medical record management based on medical record service standards.</em> <em>This research is a quantitative analytic study with a </em><em>cross-sectional</em><em> approach. The study was conducted at the Government Hospital in Medan. The research population was 126 people and all of them were used as samples. Sampling by means of total sampling. Data analysis used univariate, bivariate with chi-square test, and multivariate with multiple logistic regression at 95% confidence level (0.05).</em> <em>The results showed that inpatient medical record management implementation based on medical record service standards at the Government Hospital</em> <em>in Medan</em> <em>was influenced</em> <em>b</em><em>y work</em> <em>m</em><em>otivation (p&nbsp; =&nbsp; 0.001)&nbsp; and supervision (p = 0.000). While the variables that have no effect are length of work (p = 1,000), education</em> <em>(p = 0.848), teamwork (p = 0.241), and completeness of infrastructure (p = 0.760). </em><em>The supervision</em><em> variable is the most dominant variable or</em> <em>has the greatest influence with the value of Exp(B)/OR = 19,542. Medical record employees who state that supervision is carried out well by superiors will improve the implementation of inpatient medical record management well, compared to those who state that supervision is still not good.</em> <em>It is recommended that the leadership carry out inherent supervision (waskat) to all medical record employees and provide motivation through motivational seminars to improve the implementation of inpatient medical record management based on medical record service standards.&nbsp;&nbsp;&nbsp; </em></p> Muhammad Hasan Basri Nasution Ermi Girsang Yolanda Eliza Putri Lubis Ali Napiah Nasution Copyright (c) 2022 Muhammad Hasan Basri Nasution, Ermi Girsang, Yolanda Eliza Putri Lubis, Ali Napiah Nasution https://creativecommons.org/licenses/by-nc/4.0 2022-06-21 2022-06-21 2 3 520 530 10.51601/ijhp.v2i3.75 Analysis Of The Effect Of Job Demand Control-Support And Protection Motivation Towards Obedience With Filling In Medical Records At Batubara Hospital In 2021 https://ijhp.net/index.php/IJHP/article/view/108 <p>A medical record is part of the archive that describes all activities by an agency within a certain <br>period. Hospitals must have medical records as a service standard in the health sector that is useful for <br>improving quality in providing optimal service to patients. The problem that often arises in filling out <br>medical records is that in the process of filling it is incomplete, and the doctor's writing is less specific <br>about the diagnosis. This situation has an impact on internal and external hospitals because the results <br>of data processing are the basis for making hospital internal reports and hospital external reports. This <br>study aims to analyze the effect of job demand control-support and protection motivation on Obedience <br>with filling in inpatient medical record files at Batubara Hospital in 2021. This type of research is <br>analytical quantitative research. The sample size in this study was 105 people. Data analysis used <br>Univariate, Bivariate, and Multivariate. The results showed Job Demand Control-Support inpatient <br>nurses at Batubara Hospital in 2021 were good as many as 94 respondents and 11 respondents were <br>not good, Protection Motivation at Batubara Hospital in 2021 was good as many as 95 and 10 were <br>not good, Obedience in filling out files inpatient medical records at the Batubara Hospital in 2021, <br>which complied with as many as 94 respondents and 11 respondents who did not obey, Job Demand <br>Control-Support affects Obedience with filling out medical record files for hospitalization at Batubara <br>Hospital in 2021, Protection Motivation affects Obedience in filling out files Medical records for <br>hospitalization at Batubara Hospital in 2021. The variable that has the most influence on Obedience <br>with filling in inpatient medical record files at Batubara Hospital in 2021 is the Protection Motivation <br>variable</p> Bayu Ramazata Ermi Girsang Yolanda Eliza Putri Lubis Copyright (c) 2022 Bayu Ramazata, Ermi Girsang, Yolanda Eliza Putri Lubis https://creativecommons.org/licenses/by-nc/4.0 2022-07-03 2022-07-03 2 3 531 539 10.51601/ijhp.v2i3.108 Implementation Of Hospital Management Information System (SIMRS) At Royal Prima Hospital https://ijhp.net/index.php/IJHP/article/view/79 <p>The health information system is part of the national health system (SKN), therefore the health system in <br />Indonesia and health information are needed by hospitals. This concept is needed for the development of a <br />hospital management information system (SIMRS), a puskesmas information system (SIP) and a clinical<br />information system (Handayani, 2020). The purpose of this study was to determine the analysis of the<br />application of hospital management information systems (SIMRS) at RSU Royal Prima. The method in this <br />research is qualitative. The population in this study amounted to 10 respondents. The results of the study show <br />that SIMR is very influential on patient care, HR can use the SIMRS application and there is management <br />support in theuse of SIMRS at Royal Prima Hospital Medan. Based on the results of research on the analysis of <br />the application of hospital management information systems (SIMRS) at Royal Prima Hospital, it can be <br />concluded that the quality of the system is still not good in the quality of the system in the field because the <br />internet network problem is not good, the quality of system information has been very helpful for service, the <br />quality of service is very good. , HR is different, new employees are the same as the old ones, if new employees <br />haven't, so new employees should want to learn with old employees, and old employees are proficient in using <br />SIMRS, management supports it because this is indeed a program from management, SIMRS Royal Prima <br />Medan is there The advantages are in patient care and the quality of information systems, all service data at <br />RSU Royal Prima Medan can be stored properly and nicely. It is hoped that the hospital will pay more attention <br />to and improve the quality of the SIMRS internet network at RSU Royal Prima and provide training to all <br />employees, especially for new employees on how to use SIMRS so that services at RSU Royal Prima Medan run<br />smoothly and well.</p> Desy Lailani Ferdianti Sri Lestari Ramadhani Nasution Ermi Girsang Tan Suryono Copyright (c) 2022 Desy Lailani Ferdianti, Sri Lestari Ramadhani Nasution, Ermi Girsang, Tan Suryono https://creativecommons.org/licenses/by-nc/4.0 2022-07-03 2022-07-03 2 3 540 545 10.51601/ijhp.v2i3.79 Analysis Of The Relationship Of Blood Sugar Control In Patients With Diabetes Mellitus With Compliance To Take Medicine In Balimbingan Hospital In 2019 https://ijhp.net/index.php/IJHP/article/view/78 <p>Diabetes mellitus is a major public health problem because of its short-term and long-term <br />complications. Diabetes Mellitus (DM) is a disease that involves pancreatic endocrine hormones, <br />including insulin and glucagon. The main manifestations include disturbances of lipid, carbohydrate, <br />and protein metabolism, which in turn stimulates hyperglycemia. This hyperglycemic condition will <br />develop into diabetes mellitus with various forms of complications. Adherence is very important, <br />especially in long-term treatment. In general, the level of compliance in each patient is described by the <br />percentage of the number of drugs taken and the time of taking the drug within a certain period of time. <br />This study aims to determine the relationship between controlled blood sugar in patients with diabetes <br />mellitus with medication adherence at Balimbingan Hospital. The design of this study was cross <br />sectional, with a quantitative approach with a sample of 56 patients. The data collection method in this <br />study used a questionnaire and data on visits to patients with diabetes mellitus at Balimbingan Hospital.</p> Erni Karmila Sri Lestari Ramadhani Nasution Ermi Girsang Ali Napiah Nasution Copyright (c) 2022 Erni Karmila, Sri Lestari Ramadhani Nasution, Ermi Girsang, Ali Napiah Nasution https://creativecommons.org/licenses/by-nc/4.0 2022-07-03 2022-07-03 2 3 546 550 10.51601/ijhp.v2i3.78 Analysis That Influences The Quality of Nursing Services in Installations of Colonel Abunjani Hospital, Bangko in 2019 https://ijhp.net/index.php/IJHP/article/view/80 <p>The implementation of hospital health services in Indonesia currently faces increasingly complex <br />challenges. The improvement of hospital quality must be improved in accordance with the development of <br />the needs and demands of the community, accompanied by an increase in efficiency and productivity in <br />the field of management, in accordance with the hospital's minimum service standards, professional <br />standards, and standard operating procedures. The study aims to determine the relationship of <br />knowledge, skills, behavior, education, experience, and motivation of nurses with the quality of nursing <br />services at the kolonel abunjani bangko Hospital in 2019. This observational analytic study uses a Cross <br />Sectional design. Chi square statistical test and multiple logistic regression regression were used to <br />analyze data. The population and sample size in this study were 92 nurses where data collection was <br />taken from the results of the questionnaire. The results of the bivariate analysis showed that there was a <br />relationship of knowledge, skills, behavior, potential, education, experience, and motivation with the <br />quality of nursing services at the kolonel abunjani bangko Hospital in 2019. The results of multivariate <br />analysis showed that experience was the most dominant variable affecting quality service. Conclusions <br />obtained are the relationship of knowledge, skills, behavior, potential, education, experience, and <br />motivation of nurses with the quality of nursing services in kolonel abunjani bangko Hospital in 2019. It <br />is recommended to the hospital, to continue to improve knowledge, skills, behavior, education, <br />experience, and continuous motivation. By increasing competence and continuous performance, the <br />nurse's weaknesses and strengths can be known. Thus, good nurse competency can give satisfaction to <br />patients and provide job promotion so as to improve the work performance of nurses so that they can <br />increase the quality of health services.</p> Juang Abdi Eliezer Dakhi Sri Lestari Ramadhani Nasution Ermi Girsang Tan Suryono Copyright (c) 2022 Juang Abdi Eliezer Dakhi, Sri Lestari Ramadhani Nasution, Ermi Girsang, Tan Suryono https://creativecommons.org/licenses/by-nc/4.0 2022-07-03 2022-07-03 2 3 551 556 10.51601/ijhp.v2i3.80 Effectiveness Of Ethanol Extract Gel Of Leaf Leaves Of Cymbopogon Nardus L) Against Grade Ii A Burn-In White Rats (Rattus Norvegicus) https://ijhp.net/index.php/IJHP/article/view/73 <p><em>The writing of the results of this study was carried out to assess the comparison of the effectiveness of the ethanolic extract gel of citronella leaves with concentrations of 5%, 10%, </em><em>and </em><em>15% of each extract on the diameter and thickness of the granulation tissue produced in second-degree burns induced in white rats. This study uses an experimental method with a </em><em>post-test-only</em><em> design and the sample is taken using purposive sampling. The effectiveness test was carried out by making IIA degree burns with an iron plate measuring ± 3cm which had been heated and then attached to the skin of rats that had been </em><em>anesthetized</em><em> and shaved, after that they were given treatment in the form of applying 5%, 10%, and 10% citronella ethanol extract gel.</em> <em>15% for each treatment group. The results of the data obtained from this study were continued with the Oneway-Anova test which was continued with the Post-Hoc test,</em> <em>wherein the test results there were significant differences from each treatment given. The results of the measurement of the average diameter of burns resulting from the administration of ethanolic extract gel of citronella leaves given for 21 days with a concentration of 15% showed total healing of burns, while the concentration of 10% showed results of 1.12 cm and 5% of 1.59. cm. From the results of the calculation of the thickness of the granulation tissue, it was found that the administration of ethanol extract gel of citronella leaves with a concentration of 15% was 1074.067 m, a concentration of 10% was 1016,787 m and a 5% concentration was 478.38 m.</em></p> Nico Marcelino Ermi Girsang Ali Napiah Nasution Chrismis Novalinda Ginting Copyright (c) 2022 Nico Marcelino, Ermi Girsang, Ali Napiah Nasution, Chrismis Novalinda Ginting https://creativecommons.org/licenses/by-nc/4.0 2022-06-26 2022-06-26 2 3 557 565 10.51601/ijhp.v2i3.73 Effectiveness Of Ethanol Extract Of Turmeric (Curcuma Domestic Valet) Gel Against Grade Iia Burn In White Rats (Rattus Norvegicus) https://ijhp.net/index.php/IJHP/article/view/74 <p><em>This study aims to determine the acceleration of burn wound healing in rats given ethanol extract of turmeric rhizome (Curcuma Domestica Valet) gel and to see the granulation of the skin histopathology of rats. This research method is experimental with a post-test-only design. The research location is in the UNPRI Bio-Molecular Laboratory with 24 rat samples. Treated with Turmeric Rhizome Extract Gel with Concentrations of 25%, 50%, 75%, and 100% and Silver Sulvadizine as Positive Control and Gel as Negative Control. The results showed that the effectiveness of the best Turmeric Rhizome Extract Gel for wound healing was a concentration of 100% on the 21st day of 15 mm. the worst diameter was the negative control on the 21st day of 20 mm. This happens in the healing of burns because of the content of tannins and flavonoids. Measurement of the granulation tissue diameter on the histopathological picture with the results of a concentration of 100% with a thickness of 863 m. Hypothesis test Ha is accepted There is Effectiveness of Ethanol Extract of Turmeric Rhizome Extract (Curcuma Domestica VALET) in Healing Grade IIA Burns. Suggestion It is necessary to do further research related to the factors that cause weak anti-inflammatory and antibiotic Kunit rhizome Extract Gel against second-degree burns.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </em></p> Risyad Rizki Maulidi Ermi Girsang Ali Napiah Nasution Sahna Ferdinand Ginting Copyright (c) 2022 Risyad Rizki Maulidi, Ermi Girsang, Ali Napiah Nasution, Sahna Ferdinand Ginting https://creativecommons.org/licenses/by-nc/4.0 2022-07-03 2022-07-03 2 3 566 574 10.51601/ijhp.v2i3.74 Analysis Utilization Of Online Self-Assessment Application (Aladin) In The Licensing Process Of Clinical And Pharmacy Office Of Investment And One Door Integrated Service In Medan City Year 2021 https://ijhp.net/index.php/IJHP/article/view/81 <p>The use of information and communication technology itself has grown rapidly throughout the world during the <br />COVID-19 pandemic. Developed countries that have succeeded in reducing the number of COVID-19 cases have used <br />various methods of using information and communication technology. Such as the use of tracking applications installed <br />on cellular phones, payments using mobile payment applications, the installation of infrared heat detection cameras at <br />the entrances of public places and crowds, even smart watches with applications that can collect data on heart rate, <br />body temperature, and sleep patterns to detect signs of viral illness.The purpose of this study was to analyze the use of <br />the Online Self-Assessment Application (Aladin) in the licensing process for clinics and pharmacies at the Medan City <br />Investment and One Stop Integrated Service Office in 2021.This research is a descriptive type with a quantitative <br />approach. In this survey research, a questionnaire is used as a research instrument, in the form of a sheet containing <br />several questions with a standard structure as a research instrument. Based on the results of research from several <br />journals using TAM analysis, it was found that perceived ease of use and perceived usefulness had a positive and <br />significant effect on attitudes toward using and actual system use. Their research results show that perceived ease of <br />use and perceived usefulness have a positive and significant effect on attitudes toward using and actual system use.</p> Oki Leksmana Sri Lestari Ramadhani Nasution Chrismis Novalinda Ginting Ali Napiah Nasution Sri Wahyuni Nasution Copyright (c) 2022 Oki Leksmana, Sri Lestari Ramadhani Nasution, Chrismis Novalinda Ginting, Ali Napiah Nasution, Sri Wahyuni Nasution https://creativecommons.org/licenses/by-nc/4.0 2022-07-03 2022-07-03 2 3 575 579 10.51601/ijhp.v2i3.81