Analysis Of Nurse Performance Using The Balance Scorecard Method At South Nias Hospital
DOI:
https://doi.org/10.51601/ijhp.v3i4.254Abstract
Performance measurement is needed to assess the accountability of
an organization in producing better and right on target services
and performance. The Balanced Score Card was created to
overcome a problem in the organization regarding weaknesses in
an executive performance measurement system. The purpose of this
study was to analyze the performance of nurses using the balanced
scorecard method at South Nias Hospital. This type of research is
descriptive analytic with a quantitative approach with a crosssectional design. The sampling technique in this study was
Arikunto's formula, based on this formula, the number of samples in
this study became 31 people. The results of the study explain that
there is a relationship between financial, consumer, innovative and
perspective with the performance of nurses in South Nias Hospital.
This research can be used as basic information and data for
improving the quality of services at South Nias Hospital.
References
Undang-Undang Republik Indonesia Nomor 32 Tahun 2004 Tentang Pemerintahan Daerah. https://www.dpr.go.id/dokjdih/document/uu/33.pdf
Munawir (2016). Analisis Laporan Keuangan, Edisi Kedua. Yogyakarta: Liberty.
Setiawan, A. B., & Gustia, W. (2018). Analisis Value for Money Pada Laporan Akuntabilitas Kinerja Instansi Pemerintah (Lakip) Balai Penelitian Ternak Ciawi Bogor. Jurnal Akunida, Vol.2, No.2, 14–26. https://doi.org/10.30997/jakd.v2i2.1395
Kasmir (2016). Analisis Laporan Keuangan. Jakarta: PT. RajaGrafindo Persada.
Afandi, P. (2018). Manajemen Sumber Daya Manusia (Teori, Konsep dan Indikator). Riau: Zanafa Publishing.
Armstrong, M. & Baron, A. (1998). Performance Management – The New Realities. London: Institute of Personnel and Development.
Fahmi, Irham. (2017). Analisis Laporan Keuangan. Bandung: Alfabeta.
Rubianto (2006), Akuntansi Manajemen Informasi Untuk Pengambilan Keputusan Manajemen. Jakarta: Gramedia Widiasarana Indonesia.
Marisa Lidya Rumintjap (2013). Penerapan Balanced Scorecard Sebagai Tolak Ukur Pengukuran Kinerja Di RSUD Noongan. Jurnal EMBA. Vol.1 No.3, Hal. 841-850.
Sari, A.P & Retnani, E.D (2015). Penerapan Balanced Scorecard Sebagai Alat Pengukuran Kinerja Pada Rumah Sakit Islam Surabaya. Jurnal Ilmu dan Riset Akuntansi. Vol 4 No 11.
Suryani, Y. T., & Retnani, E. D. (2016). Implementasi Balanced Scorecard Dalam Pengukuran Kinerja Manajemen Rumah Sakit. Jurnal Ilmu dan Riset Akuntansi (JIRA), Vol.5, No.1.
Mahsun, M. (2011). Pengukuran Kinerja Sektor Publik. Jakarta: BPFE.
Notoatmodjo, Soekidjo (2012). Metode Penelitian Kesehatan. Jakarta: Rineka Cipta.
Candra, B. (2008). Metodologi Penelitian Kesehatan. Jakarta: Penerbit Buku Kedokteran EGC.
Arikunto, S. (2019). Prosedur Penelitian. Jakarta: Rineka Cipta.
Harahap, Arman ,2018, Macrozoobenthos diversity as bioindicator of water quality in the Bilah river, Rantauprapat, Medan. J. Phys.: Conf. Ser. 1116 052026.
Harahap, P. Hrp, N.K.A.R. Dewi, Macrozoobenthos diversity as anbioindicator of the water quality in the River Kualuh Labuhanbatu Utara, International Journal of Scientific & Technology Research,9(4),2020,pp.179-183.
Harahap, et, all, Macrozoobenthos diversity as anbioindicator of the water quality in the Sungai Kualuh Labuhanbatu Utara, AACL Bioflux, 2022, Vol 15, Issue 6.
Harahap, Arman. 2020. Species Composition & Ecology Index Of The Family Gobiidae At The Mangrove Belawan Of Sicanang Island International Journal of Scientific & Technology Research Volume 9, Issue 04, April 2020.
Harahap, A., et all ( 2021), Monitoring Of Macroinvertebrates Along Streams Of Bilah River International Journal of Conservation Sciencethis link is disabled, 12(1), pp. 247–258.
Mamangkey, J., Suryanto, D., et all (2021). Isolation and enzyme bioprospection of bacteria associated to Bruguiera cylindrica, a mangrove plant of North Sumatra, Indonesia, Biotechnology Reports, 2021, 30, e00617.
Polit, Denise F. & Beck, Cherly Tatano. (2012). Resource Manual for Nursing Research. Generating and Assessing Evidence for Nursing Practice. Ninth Edition. USA: Lippincott.
Endah Tri Kurniasih, Etik Winarni, &Ahmad Sole (2022).Studi Komparatif Kinerja Keuangan Daerah Induk dan Daerah Pemekaran (Kabupaten/Kota di Provinsi Jambi).Jurnal Manajemen dan Sains,Vol.5,No.2,Pp. 323-326.
Rofik Sandra Herdiana, Endang Wirjatmi Tri Lestarib & Ely Sufianti (2021). Penilaian Kinerja Berdasarkan Perspektif Balanced Scorecard Untuk Penerapan Remunerasi Pada RS. Mata Cicendo Bandung. Jurnal Media Administrasi Terapan. Vol.2, No.2, Pp.133-145
Hazrina, Syahdan (2020) Pengaruh Kepuasan Kerja Dan Komitmen Organisasi Terhadap Organizational Citizenship Behavior (OCB) Dalam Meningkatkan Kinerja Karyawan (Studi Kasus Pada Hotel Santika Premiere Hayam Wuruk Jakarta). S1 thesis, STIE Indonesia Banking School.
Soebardi, R. (2012). Perilaku inovatif. Jurnal Psikologi Ulayat, Vol.1, No.1, Pp.57–74. https://doi.org/10.24854/jpu12012-10
Suwarno, Bambang (2023) Analysis Head Nurses' Leadership Styles to Staff Inpatient Nurses' Job Performance in Hospital. International Journal of Science, Technology & Management. Vo.4, No.2.
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2023 O'ozisokhi Telaumbanua, Irza Haicha Pratama, Ermi Girsang
This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.