Analysis Of Nurse Performance Using The Balance Scorecard Method At South Nias Hospital
DOI:
https://doi.org/10.51601/ijhp.v3i4.254Abstract
Performance measurement is needed to assess the accountability of
an organization in producing better and right on target services
and performance. The Balanced Score Card was created to
overcome a problem in the organization regarding weaknesses in
an executive performance measurement system. The purpose of this
study was to analyze the performance of nurses using the balanced
scorecard method at South Nias Hospital. This type of research is
descriptive analytic with a quantitative approach with a crosssectional design. The sampling technique in this study was
Arikunto's formula, based on this formula, the number of samples in
this study became 31 people. The results of the study explain that
there is a relationship between financial, consumer, innovative and
perspective with the performance of nurses in South Nias Hospital.
This research can be used as basic information and data for
improving the quality of services at South Nias Hospital.
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