Strategy For Developing Medical Record Service Capabilities For Health Human Resources At Pertamina Pangkalan Brandan Hospital In 2023
DOI:
https://doi.org/10.51601/ijhp.v4i1.164Abstract
Human resource development is basically a strategy to improve the performance of health workers which reflects the ability
of organizational members to work, meaning that the performance of each health worker is assessed and measured
according to criteria determined by the hospital organization. This research aims to analyze development of medical record
service capabilities for Health Human Resources. This type of research is quantitative using a cross-sectional study.This
research conducted inPertamina Pangkalan Brandan Hospitalon the monthSeptember 2022 to Mayin 2023.The sample in
this study was all health workers who worked at Pertamina Pangkalan Brandan Hospital,namely as many as 140 people.
Data analysis was carried out using univariate and bivariate analysis. Based on the research results, it is known that there is
an impact on the development of human resources using the on-the-job training method in the field of Medical Records
services, there is an impact on the development of human resources using the demonstrator and example training method in
the field of Medical Records services, there is an impact on the development of human resources using the Apprenticeship
training method in the field of Medical Records services in Pertamina Pangkalan Brandan Hospital in 2023. Based on the
conclusions, it is hoped that the Training Team, which is likened to activating and managing human resources in Pertamina
Pangkalan Brandan Hospital, should always be able to evaluate the training needs of its employees. The training required
by each nurse, such as new nurses, staff who have worked for a long time, will of course be different.
References
Adeniji, AA, Osibanjo, OA, Salau, OP, Falola, HO, Igbinoba, E., Ohunakin, F., & Ogueyungbo, O. (2019).
Competence model for measuring career development and organizational growth in the health sector. Verslas:
Theoryja ir practica/Business: Theory and Practice, 20, 248-258.
Ahn, C., Rundall, T.G., Shortell, S.M., Blodgett, J.C., & Reponen, E. (2021). Lean management and
breakthrough performance improvement in health care. Quality Management in Healthcare, 30(1), 6-12.
International Journal of Health and Pharmaceutical
Alfiero, S., Brescia, V., & Bert, F. (2021). Intellectual capital-based performance improvement: a study in the
healthcare sector. BMC health services research, 21(1), 1-15.
Anwar, G., & Abdullah, NN (2021). The impact of Human resource management practices on Organizational
performance. International journal of Engineering, Business and Management (IJEBM), 5.
Apriliani, AP, & Khoirunurrofik, K. (2020). The impact of special allocation funds (DAK) for health on
achievements of health development performance in Indonesia. Economies, 8(3), 72.
Dan, X., Xu, S., Liu, J., Hou, R., Liu, Y., & Ma, H. (2018). Innovative behavior and career success: Mediating
roles of self-efficacy and colleague solidarity of nurses. International journal of nursing sciences, 5(3), 275-280.
Darmstadt, GL, & Ananya Study Group. (2020). Learning from Ananya: Lessons for primary health care
performance improvement. Journal of Global Health, 10(2).
Diekmann, K., Böckelmann, I., Karlsen, H.R., Lux, A., & Thielmann, B. (2020). Effort-reward imbalance,
mental health and burnout in occupational groups that face mental stress. Journal of Occupational and
Environmental Medicine, 62(10), 847-852.
Kachirskaia, I., Mate, K.S., & Neuwirth, E. (2018). Human-Centered design and performance improvement:
better together. NEJM Catalyst, 4(3).
Kalyanamitra, P., Saengchai, S., & Jermsittiparsert, K. (2020). Impact of Training Facilities, Benefits and
Compensation, and Performance Appraisal on the Employees' Retention: A Mediating Effect of Employees' Job
Satisfaction. Systematic reviews in pharmacy, 11(3).
Karanika-Murray, M., & Biron, C. (2020). The health-performance framework of presenteeism: Towards
understanding an adaptive behavior. Human Relations, 73(2), 242-261.
Mahadewi, EP, Heryana, A., & Kuswanti, S. (2019). Patient Service Satisfaction Is Not Related to Health
Worker Performance. J. Potpourri.
Menear, M., Blanchette, M. A., Demers-Payette, O., & Roy, D. (2019). A framework for value-creating learning
health systems. Health research policy and systems, 17(1), 1-13.
Monasta, L., Abbafati, C., Logroscino, G., Remuzzi, G., Perico, N., Bikbov, B., ... & Ronfani, L. (2019). Italy's
health performance, 1990–2017: findings from the global burden of disease study 2017. The Lancet Public
Health, 4(12), e645-e657.
Oueida, S., Aloqaily, M., & Ionescu, S. (2019). A smart healthcare reward model for resource allocation in smart
cities. Multimedia tools and applications, 78(17), 24573-24594.
Pham, NT, Hoang, HT, & Phan, QPT (2019). Green human resource management: a comprehensive review and
future research agenda. International Journal of Manpower.
Pistoia, G., & Liaw, B. (Eds.). (2018). Behavior of lithium-ion batteries in electric vehicles: battery health,
performance, safety, and cost. Springer.
Pranitasari, D. (2019). Lecturer Work Engagement as the Key to Higher Education Success. Deepublish.
Putro, MS, & Suhermin, S. (2020). The Influence of Motivation, Organizational Commitment, and Job
Satisfaction on Employee Performance. Journal of Management Science and Research (JIRM), 9(1).
Rath, M., & Solanki, V. K. (2020). Performance improvement in contemporary health care using IoT allied with
big data. In Handbook of Data Science Approaches for Biomedical Engineering (pp. 103-119). Academic Press.
Roringkon, Y.D. (2021). The Influence of Work Discipline and Increases in Performance Allowances on Job
Satisfaction and the Impact on the Performance of State Civil Servants (Asn) in the Regional Judicial
Environment of Gorontalo Province. Gorontalo Management Research, 4(2), 79-90.
Siahaan, R., & Jayanti. (2020). SE The Effect of Work Discipline and Work Motivation on the Performance of
Medical Personnel.
Suprapto, VH, Pujawan, IN, & Dewi, RS (2021). Effects of human performance improvement and operational
learning on organizational safety culture and occupational safety and health management performance.
International Journal of Occupational Safety and Ergonomics, 1-13.
Supratiknya, A. (2022). Quantitative & qualitative research methodology in psychology. Sanata Dharma
University.
Stambulova, N.B., Ryba, T.V., & Henriksen, K. (2021). Career development and transitions of athletes: The
international society of sport psychology position stand revisited. International Journal of Sport and Exercise
Psychology, 19(4), 524-550.
Utami, SS, & Wahidi, KR (2022). Career Path and Motivation Are Entry Points for Medical Recorder's Reward
System and Performance. Journal of Multidisciplinary Academic, 6(1), 1-10.
International Journal of Health and Pharmaceutical
Utomo, DA, Latief, A., Jusuf, E., Umanailo, MCB, Ledang, I., & Hanafi, M. Performance Improvement with
Compensation and Training through the Work Capabilities of Health Workers at the General Hospital of the
Makassar City Hajj Areas.
Taouab, O., & Issor, Z. (2019). Firm performance: Definition and measurement models. European Scientific
Journal, 15(1), 93-106.
Law number 43 of 1999 concerning Amendments to Law number 8 of 1974 concerning Personnel Principles
Zeb, A., Abdullah, N.H., & Javaid, M. (2018, July). Impact of human capital management practices on
employees' job performance. In Journal of Physics: Conference Series (Vol. 1049, No. 1, p. 012020). IOP
Publishing.
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2024 Febria Dian Ekayani, Crismis Novalinda Ginting, Ali Napiah Nasution

This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.