The Relationship Between Midwife Performance With Antenatal Care (Anc) Service Satisfaction At Telagasari Community Health Center, 2023

Authors

  • Melda Iskandar Abdi Nusantara College of Health Sciences, Indonesia
  • Titin Eka Sugiatini Abdi Nusantara College of Health Sciences, Indonesia

DOI:

https://doi.org/10.51601/ijhp.v4i1.274

Keywords:

Performance, midwives and antenatal care services (ANC).

Abstract

One of the midwifery services performed by midwives is antenatal examination, namely pregnancy examinations
carried out to periodically check the condition of the mother and fetus, followed by efforts to correct deviations
found. Antenatal care plays an important role in efforts to prevent (preventive) and reduce MMR and IMR.
Midwifery services contribute to implementing quality antenatal care according to standards. So that every effort
to improve quality must also be accompanied by efforts to improve the performance of each officer, especially
midwives. Research Objectives: To determine the relationship between the performance of midwives and the
satisfaction of ANC services at the Telagasari Health Center in 2023. Research Methods: This type of research is
descriptive analytic with a cross sectional design. The sample of this research were 76 pregnant women. The
sample technique uses accidental sampling technique. Data collection using a questionnaire. The data analysis
used was univariate analysis and bivariate analysis using the chi square test Research Results: The results of the
study show that a p-value of 0.000 is obtained, meaning that the p-value <0.05 can be concluded that Ha is
accepted and Ho is rejected. This means that there is a very strong and one-way significant relationship between
the performance of midwives and the satisfaction of ANC services for pregnant women at the Telagasari Health
Center. Conclusion: There is a relationship between the performance of midwives and satisfaction with antenatal
care (ANC) services at the Telagasari Health Center in 2023.

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Published

2024-02-17

How to Cite

Iskandar, M. ., & Eka Sugiatini, T. . (2024). The Relationship Between Midwife Performance With Antenatal Care (Anc) Service Satisfaction At Telagasari Community Health Center, 2023. International Journal of Health and Pharmaceutical (IJHP), 4(1), 158–162. https://doi.org/10.51601/ijhp.v4i1.274