Evaluation Of The Effectiveness Of Using The Recommended Method Of Registration Recommendations At Bestari Pusat Kesehatan Masyarakat Medan Petisah
DOI:
https://doi.org/10.51601/ijhp.v2i2.58Abstract
The Suggested Independent Registration (SIR) Method at the Bestari Health Center aims to
maximize the outpatient registration process to create an easy, fast and convenient service for
patients. However, in its implementation, there are still many elderly people who do not
understand its use and sometimes there are problems with the system so it slows down the
service process at the Bestari Health Center. This study aimed to determine the evaluation of
the effectiveness of using the Independent List Recommendation Method at the Bestari Health
Center. The method used is Mix Methods, which is a combination of qualitative and
quantitative. The population in this study amounted to 105 respondents. Based on the results of
research on evaluating the effectiveness of the use of the Suggested Independent Registration
recommended method at the Bestari Health Center, it can be seen that there is an influence of
human resources, SOPs and facilities, and infrastructure on the use of the Suggested
Independent Registration method at the Bestari Health Center. The results of interviews with
respondents indicate that at Bestari Health Center, there are already human resources to
support, SOPs are available but do not work, and infrastructure that already exists but is not
functioning properly.
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Copyright (c) 2022 Indri Okta Vielsa Siboro, Chrismis Novalinda Ginting , Sri Lestari Ramadhani, Ulina Karo-Karo
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