Implementation Of Minimum Service Standards (Mss) In The Pharmaceutical Field At Pharmaceutical Installations At Royal Prima Hospital
DOI:
https://doi.org/10.51601/ijhp.v2i4.82Keywords:
Minimum service standard (MSS) for pharmacy in the hospital, Pharmacy installation.Abstract
Minimum Service Standards (MSS) are provisions regarding the type and quality of basic services
which are mandatory regional affairs that every citizen has the right to obtain at a minimum. With
the preparation of MSS, it is hoped that it can help implement the implementation of Minimum
Service standards in hospitals. Knowing the implementation of minimum service standards (MSS) for
the pharmaceutical hospital in the pharmacy installation of Royal Prima Hospital. The type and
design of this research are qualitative. The population in this study was 5 informants. The results
showed that the minimum service standards consisting of medication errors, writing drugs according
to the formulary, patient satisfaction, and waiting time for drugs had been carried out at Royal Prima
Hospital. Based on the results of research on the implementation of minimum service standards
(MSS) for the pharmacy sector at the pharmacy installation of Royal Prima Hospital, it can be
concluded that the minimum service standards consist of medication errors, drug writing according
to the formulary, patient satisfaction and waiting time for drugs have been carried out. at the Royal
Prima Hospital.
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Copyright (c) 2022 Firdha Amelia, Karmila Kaban, Sri Wahyuni Nasution, Adrian Khu
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